Project planning & management

Planning for success

Obvious as it may seem, careful planning and a structured methodology are by far the most important aspects of a successful website. Our view is that a website does not necessarily need a large degree of complexity or sophistication in order to be a success. We take a simple and pragmatic approach, in which understanding the customer's business processes and model comes before everything else. Most web media companies can deliver dazzling artwork and employ cutting edge technology. Not quite so many understand that graphic design and technology are just pieces in a larger puzzle. Our preferred way to work is to elaborate a detailed development plan as an initial project phase, and use this as a solid foundation for a quote or project proposal. Either way, no development takes place until a detailed plan is in place. This is the bottom line and the key to our success. It is also one of the main reasons why our customers stick around for years in a market where customer relations tend to be fleeting and short-lived.

The course of a typical project (click + to expand)

The principal roles of a website

  • Creating credibility. A slick and well organized web presence can dramatically enhance the trust of users. In the case of most businesses, sales and credibility go hand in hand. And to not-for-profit organizations, credibility can boost public support and attract sponsors.
  • Promoting the brand. A successful website contributes toward the branding of its company/organization, and consequently it is instrumental in enhancing the awareness of the organization in the market.
  • Serving as an information channel. A website can be an invaluable way to provide information to users. The support section of a service provider is a good example of how a website can be an invaluable information channel.
  • Supporting business processes. Supporting, facilitating and simplifying an organization's business processes and operational procedures are often some of the most important aspects of a website. Put simply, a website which streamlines the operation of a company will invariably contribute toward reduced costs and increased efficiency.

Some sobering numbers

Over 30 percent of web development teams deliver projects late or over-budget, according to a survey commissioned by Ruby development shop, New Bamboo. These findings are consistent with studies of larger IT initiatives showing failure rates of 30%-70%.

According to the report:
  • Nearly a quarter of website projects failed to be delivered within budget (24%) and 5% were unable to confirm the final cost of their web development project 
  • 21% failed to meet stakeholder requirements
  • Nearly a third of web based projects (31%) were not delivered within the agreed timescales 
  • Three elements that caused web project failures:
    • Too many changing requirements (55%)
    • Too many stake holders to please (48%)
    • Not enough budget or not enough time to deliver (31%)
  • Nearly half of basic web based projects continue to be built in-house

Our guarantee

If your website is not delivered on time, and we are in any way responsible for the delay, we offer a complete or partial refund depending on the nature of the project.

Development plan

Our Standard Development Plan Package contains the following documents:
  • Definition of the purpose and scope of the website
  • Description of the shareholders
  • Description of the team members
  • Wireframe mockups of pages, forms and dialogs
  • Flowcharts describing the detailed functioning of the website. These charts are designed to reflect the customer's existing business processes
  • Milestones and deadlines
  • Scopes and terms of any applicable refund guarantees